We thought about the questions our passengers might have. If you don't find here an answer to yours, we are at your disposal
Reservation is not required but guarantees your place on board the boat. You can buy your ticket at one of our points of sale but we do not guarantee that there will be seats left just before departure. It is more prudent to book at least the day before the desired departure in season and several days before departure in summer and during school holidays/Bank holidays. For sea fishing, it is ideal to book at least one week before departure.
Several possibilities: on our website, in one of our points of sale or by phone. No booking option is possible. Only the payment validates your reservation. For reservations made by phone and internet, payment is only made by credit card. It is also possible to book by mail by specifying the desired service, time, port of departure, e-mail address and telephone number. A cheque or holiday vouchers (ANCV)must be attached. We can then send you your reservation by e-mail or phone. The mail must be sent to us at least 10 days before the departure date.
The methods of payment accepted at our points of sale are: credit cards (except American Express), cheques (except company cheques for individuals), holiday cheques (ANCV) and cash (in euros only). On our website and by phone, payment will only be made by CB.
All the payment phases to be carried out on our website are fully encrypted and protected. Our reservation system uses the SSL protocol coupled with bank electronic payment that secures exchanges over the internet.
All reservations are confirmed by payment. Once the payment has been validated, we will automatically send you an email confirmation including the reference of your booking and the details (date, time, destination)
To check that your booking has been successfully booked, simply contact the Individual Reservations department at 0825 138 100 (0.05/min) or by e-mail at info@compagniecorsaire.com.
Any modification of a reservation is subject to the payment of a change of 5 euros per reservation. Once the booking is made, it is not refundable. Please contact us so that we can find a solution together
1. You have made your booking directly at one of our points of sale and your ticket will be given to you by the Agent. 2. You have made your booking on our website or by phone, it is recorded electronically. Your booking confirmation will be emailed to you. You will have to present it to the crew in paper version or from your smartphone to get on board. Be careful, if you opt for the return DINAN car with us, you'll have to pick the ticket up at the pier at least 20 minutes before departure. 3. Groups: The single ticket for the entire group is to be picked up at our pier at least 20 minutes before departure.
We ask our individual passengers to be ready to embark 20 minutes before the departure. Traffic is more busy in summer and during weekends, allow extra time to find a parking space. In case of late presentation, access will not be guaranteed.
Our booked passengers are invited to come directly to the docks. The crew will scan the tickets before get on board. Saint-Malo: Cale de Dinan, in front of a door of the Ramparts of Saint-Malo called «Porte de Dinan», Dinard: on the Promenade du Clair de Lune next to the Yacht Club and below the Grand Hôtel Barrière. Beware, because of the tide, some departures from Dinard can be made from the Cale de La Vallée. We also offer departures from Dinan (on the old port), Saint-Cast (Ponton Z) and Cancale (Jetée de la fenêtre).
- Saint-Malo: Take the direction Saint-Malo (Intramuros) or Gare Maritime de la Bourse . When you are “Chaussée Eric TABARLY” take the direction “Embarcadères Vedettes” at the roundabout “Mahé de la Bourdonnais” - Dinard: Take direction «Centre-Ville». At the church, turn right towards «Grand Hôtel Barrière». Access by stairs in front of the Grand Hotel (avenue George V). For departures «Cale de la Vallée» continue straight ahead at the height of the Grand Hotel for about 200 meters (follow the arrows Hôtel de la Vallée). - Dinan: on the port, rue du quai, down rue du Jerzual - Saint-Cast-Le-Guildo: Boarding pontoon Z: follow the pedestrian path that starts at the foot of our booth "Compagnie Corsaire", you will arrive at the gate of the pontoon that will be opened by our crew - Cancale follow "port de la houle" and "jetée de la fenêtre"
In Saint-Malo, there are paying car parks all around the ramparts and at the Bourse ferry station. In summer and during bridges/public holidays, they can be full from the end of the morning. We recommend parking on the Paul Féval Relay Parking next to the racetrack. Shuttles then drop off the visitors at the Saint Vincent Gate. This is ideal because you are 10 minutes walk from our pier! For our departures to Chausey or Dinan in the morning, it is better to park on the parking along the ramparts or to come by bus line. The first shuttle from the relay Paul Feval car park is at 09H, you will arrive too late at the pier. Info: https://www.ville-saint-malo.fr/contacts/parking-relais-paul-feval/ In Dinard, our piers are at the top of the city center. The streets are paying and it is not possible to stay there all day. We recommend parking on the Raphaël Veil car park, or the underground parking on the market square. It then takes 20 minutes to walk to the pier. You can also try to park in the streets around the church, above the cinema… It’s really important to have time to park and more in summer.
People in manual wheelchairs are welcomed subject to weight and swell at the loading dock. We invite you to contact us to study together the feasibility of boarding. For safety reasons, we regret that we cannot accept electric wheelchairs. Chausey and Cézembre are not suitable destinations for people in wheelchairs because the landing is difficult and the paths are sandy/rocky.
Pregnant women over 28 weeks of age are encouraged to seek advice from their doctor. We may require a medical certificate stating that there is no risk to travel by boat.
For people with fragile health, heart problems, following medical treatment, it is strongly recommended that they seek advice from their doctor. We advise you to choose a short service.
Depending on the marine weather conditions, in the event of severe weather the Company reserves the right to refuse boarding to pregnant women, young children, elderly people or frail health.
It is always colder at sea, plan a sweater and windbreaker. Depending on the weather, think of sunglasses, hats and sunscreen! You should also have comfortable, non-slip shoes if you are going on a hike (Iles Chausey, Cézembre).
Our boats are not restaurant boats. We do not offer drinks or snacks. However, you can take your picnic or taste to enjoy on board.
Each person is different and may be more or less sensitive to the sea depending on the marine weather conditions. Do not hesitate to buy seasickness medication in the pharmacy. Rest assured, our ships and their equipment are controlled and monitored by the Maritime Affairs Ship Safety Centre and the Bureau Veritas. They have all the modern equipment of navigation, communications, evacuation and safety: fight against fire and flooding. Our crews are made up of professional sailors who are licensed and trained in navigation, mechanics and safety. Follow the instructions of the crew and sail safely.
Accepted on board after payment of a flat fare of 3 Euros indicated in the annual price book. The animal must be kept on a leash or in a small basket. Dogs must not occupy passenger seats or clutter aisles or passageways and must remain under the constant vigilance of their owner, who is solely responsible for the behaviour of his pet. The company reserves the right to refuse on board any animal that may present an embarrassment or a risk to passengers. Please note that dogs are not allowed in Cézembre or in our car on the way back from Dinan or Saint-Malo.
It is possible to take standard size strollers on board all our boats. In Chausey and Cézembre, the paths are sandy/rocky and are not suitable for all types of strollers. Bicycles are accepted on board after payment of a passenger transport ticket + bicycle. It is not possible for us to load bicycle trailers on all our boats. Some bicycle trailers larger than our access doors will not be loaded. The number of bicycles and bicycle trailers is limited per crossing so as not to disturb the other passengers. No motorized machinery (scooter, motorcycle, moped) is accepted on board.
Seats are not allocated, you can sit wherever you want in the spaces provided for this purpose. Access to the navigation bridge is limited to the crew only. For your safety, the company invites you to consider the particular behaviour of a vessel at sea that may exhibit platform movements. It is recommended that vessel travel be limited or that crew support be provided. Parents are responsible for the behaviour and safety of their children and must ensure that they do not run on board, climb on railings, caissons, seats or life-saving appliances.
We want everyone to have a pleasant time on board. Please follow these few instructions: Smoking is not permitted on board - avoid risky situations - move carefully on the ship which is by nature a different environment from the onshore facilities: steps, overleases, random movements of the ship, one hand for yourself, one hand for the boat! Pay attention to safety advisories and follow the instructions given by the crew – you are an adult, you do not climb everywhere in the radar masts, on the bastions etc… - Respect the sea which is not a garbage can, no waste should be thrown into the sea. The Master shall have the right to refuse access on board to any person who acts in a manner that could endanger the safety of the ship and passengers (aggressive behaviour, drunk...)
